Joya Infotech Privacy Policy

Welcome to Joya Infotech!

At Joya Infotech, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform and related services (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Service:

1.1 - Personal Information

When you register for an account, we may collect personal information such as:

• Name
• Email Address
• Company/Organization

1.2 Usage Data

We automatically collect certain information about how you interact with Joya Infotech, including:

• Device Information: Your IP address, browser type, operating system, and device information.
• Log Data: Details of your activity on the platform, such as login timestamps, pages visited, and actions taken.
• Tracking Data: We use cookies and similar technologies to track user activity on our platform to improve user experience, monitor security, and ensure compliance with our Terms of Use.

1.3 User-Generated Content

Any content, artifacts, code, or data that you create, upload, or modify on the Joya Infotech platform may be collected and analyzed for security, compliance, and operational purposes.

2. How We Use Your Information

We use your information to:

• Provide and Improve the Service: Enable access to features, respond to your inquiries, and enhance the functionality and user experience of the platform.
• Security and Compliance: Monitor usage patterns to detect and prevent unauthorized access or activity that violates our Terms of Use.
• Operational Insights: Track and analyze usage data to identify trends, improve service quality, and optimize performance.
• Communications: Send you updates, notifications, and information relevant to your use of Joya Infotech, including security alerts or policy updates.

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with third-party service providers who perform functions on our behalf, such as cloud hosting, data analysis, and customer support. These providers have access to your information only as necessary to perform their functions and are obligated to protect it.

3.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of Joya Infotech assets, your information may be transferred to the new entity. You will be notified of any such change in ownership or control of your personal information.

4. Data Security

We implement a variety of security measures to help protect your information. These include encryption, access controls, and regular security audits to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no security measures are entirely foolproof, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

Joya Infotech uses cookies and similar tracking technologies to analyze usage, customize your experience, and improve our Service. By using the Service, you consent to the use of these technologies. You can adjust your browser settings to refuse cookies; however, doing so may limit your use of certain features on the platform.

7. Your Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access: Request access to your personal information held by Joya Infotech.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Restriction: Request restriction of certain data processing activities.
• Data Portability: Receive a copy of your personal information in a portable format.

8. Children's Privacy

Joya Infotech does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions regarding these Terms of Use, please contact us at hello[at]joyainfotech.com with the subject prefix "LEGAL:".